The short version: TVPro Player is a media player app. We do not sell your data. We do not stream or store your content. We collect only what is necessary to operate the app and process your subscription. That's it.
Who We Are
TVPro Player is developed and operated by Brenawod Group LLC, a limited liability company registered in Arkansas, USA.
Contact: privacy@tvproplayer.com
What TVPro Does — And Does Not Do
TVPro Player is a standalone IPTV media player. You supply your own playlist (M3U URL or Xtream Codes credentials). TVPro plays it.
- We do not provide, host, or distribute any content or channels.
- We do not have access to your playlist or streams.
- We do not monitor, record, or log what you watch.
- We do not sell, rent, or share your personal data with third parties for marketing.
Information We Collect
We collect the minimum information required to provide the app and process your subscription.
Account & Subscription Data
- Email address (used to identify your subscription and restore access)
- Subscription status and purchase history (managed via RevenueCat for mobile, Stripe for TV)
- Device type and platform (iOS, Android, Fire TV, Android TV)
Technical Data
- App version and platform version
- Anonymous crash reports and error logs (used to improve app stability)
- General usage analytics (screens visited, features used — no personally identifying information)
Payment Data
- Mobile payments are processed by Apple App Store or Google Play. We do not receive or store your card details.
- TV payments are processed by Stripe. We do not store your payment card information.
How We Use Your Information
- To activate and manage your subscription
- To restore your premium access on a new or replacement device
- To respond to support requests
- To send transactional emails (receipt, subscription confirmation, expiry notice)
- To fix bugs and improve app performance
We do not send marketing emails unless you have explicitly opted in.
Third-Party Services
TVPro uses the following third-party services to operate:
- RevenueCat — subscription management for iOS and Android. RevenueCat Privacy Policy →
- Stripe — payment processing for Fire TV and Android TV. Stripe Privacy Policy →
- Apple App Store — iOS distribution and in-app purchases. Apple Privacy Policy →
- Google Play — Android distribution and in-app purchases. Google Privacy Policy →
Each service operates under its own privacy policy. We encourage you to review them.
Data Retention
We retain your email address and subscription record for as long as your account is active or as needed to provide support and comply with legal obligations.
You may request deletion of your data at any time by emailing privacy@tvproplayer.com. We will process deletion requests within 30 days.
Children's Privacy
TVPro Player is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us at privacy@tvproplayer.com and we will delete it promptly.
Your Rights
Depending on your location, you may have rights regarding your personal data, including:
- The right to access the data we hold about you
- The right to correct inaccurate data
- The right to request deletion of your data
- The right to opt out of any non-essential data processing
To exercise any of these rights, email privacy@tvproplayer.com.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of the app after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: privacy@tvproplayer.com
- Support: support@tvproplayer.com
- Company: Brenawod Group LLC, Arkansas, USA